If you have issues uploading your exam files at Prometric…

Good news… today I was told by someone (that I trust a lot) in the SOA education function that the Word and Excel exam files can usually be recovered directly from the Prometric workstation if there are issues uploading. If you end up having any issue whatsoever uploading your Word and Excel files on exam day, you can contact [email protected] to let them know, and the SOA most likely will be able to recover the files.